Returns Policy

Cancellation and Refund Policy – Treks / Camping / Events by Plus Valley Adventure

Fitness Responsibility

Plus Valley Adventure offers trips of varying difficulty levels, with physical demands depending on terrain and weather conditions. It is your responsibility to assess your fitness level and seek medical advice before participating. Plus Valley Adventure is not liable for any inability to cope with the physical demands of the trip. You must disclose any medical conditions that may affect your ability to complete the trek. Failure to do so may result in trip termination with full penalty. Plus Valley Adventure reserves the right to remove any participant whose condition poses a risk to themselves or others.

Refund

There will be no refunds for voluntary departure or for unused services after the trip has begun. Plus Valley Adventure is not liable for any missed services due to illness or other personal reasons. We do not offer compensation for changes or cancellations of the trip. Our liability is limited to the actual cost of the trip.

Luggage Responsibility

You are solely responsible for your personal belongings throughout the trip. Plus Valley Adventure is not liable for any loss or damage to your belongings during the tour/trek/hike/camping, including baggage, documents, or cash, regardless of the cause.

Cancellation and Refund Policy

For Backpacking Expeditions and Long Treks (More than 4 Nights):

• Cancellation 30 days before the trip start date:

  • Receive a full refund.

• Cancellation between 30 and 20 days before the trip start date:

  • Receive 80% of the trek fees (only if the full amount has been paid).

  • No refund will be provided for partial payments.

• Cancellation less than 20 days before the trip start date:

  • Receive 50% of your fees (only if the full amount has been paid).

  • No refund will be provided for partial payments.

• Cancellation less than 10 days before departure:

  • No refund for any amount paid.

For Sahyadri Treks / Campings and Weekend Backpacking Trips:

• Cancellation 30 days before the trip start date:

  • Receive a full refund.

• Cancellation less than 20 days before the trip start date:

  • Receive 20% of your fees (only if the full amount has been paid).

Ticket Transfer to the Next Available Batch

• A 20% surcharge will be levied on the trek amount if the transfer request is made more than 10 days before the trip commencement.

• Transfers are subject to the organizer’s approval.

Cancellation Due to No Show

• No refund is applicable if the participant fails to report on time for the trip.