Terms & Conditions

Privacy Policy: 

At Plus Valley Adventure, safeguarding consumer privacy is paramount. We only request information pertinent to the services we offer and never share your data with any third parties. Our privacy policy outlines the information we collect, how we use it, and the security measures we employ to protect it. 

Bookings & Payments : 

When you book a Tour/Activity through our website, we collect your contact details like name, email, and address or phone number. This is solely for communication regarding your tour. Sometimes, we may share this information with tour guides. However, we never sell or disclose your details to third parties. Additionally, we ensure high-level online security for any payment information you provide, such as credit card numbers or bank transfer details.  

Fitness responsibility: 

Plus Valley Adventure offers trips of varying difficulty levels, with physical demands based on terrain and weather. It's your responsibility to assess your fitness and obtain medical advice before joining. Plus Valley Adventure isn't liable for any inability to cope with trip difficulty. You must disclose any medical conditions that may affect your ability to complete the trek. Failure to do so may result in trip termination with full penalty. Plus Valley Adventure reserves the right to remove any participant whose condition poses a hazard to themselves or others. 

Refund: 

No refunds for voluntary departure or unused services after the trip begins. Plus Valley Adventure isn't liable for missed services due to sickness or other reasons. They won't compensate for trip changes or cancellations, with liability limited to the trip cost. 

Luggage Responsibility: 

You are responsible for your belongings throughout the trip. Plus Valley Adventure is not liable for any loss of your items during the tour/trek/hike/camping, including baggage, documents, or cash, regardless of the cause. 

Cancellation and Refund Policy: 

For Backpacking Expeditions and Long Treks (More than 4 nights): 

1. Cancellation 30 days before the trip start date: 

   - Receive a full refund  

2. Cancellation between 30 and 20 days before the trip start date: 

   - Receive 80% of the trek fees (only if the full amount has been paid). No refund is provided for partial payments. 

3. Cancellation less than 20 days before the trip start date: 

   -  Receive 50% of your fees (only if the full amount has been paid). No refund is provided for partial payments. 

4. Cancellation less than 10 days to departure: 

   - No refund for any amount paid. 

For Sahyadri Treks/Campings and Weekend Backpacking Trips: 

1. Cancellation 30 days before the trip start date: 

   -  Receive a full refund. 

2. Cancellation less than 20 days before the trip start date:  

 - Receive 20% of your fees (only if the full amount has been paid). 

3. Ticket transfer to the next available batch: 

   - A 20% surcharge will be levied on the trek amount, subject to the organizer's decision, if the transfer is requested more than 10 days before the trip commencement. 

4. Cancellation due to not turning up on time: 

   - No refund is applicable. 

All Rights Reserved: 

All content on our website is protected. You can't use it for your commercial purposes without permission. Plus Valley Adventure reserves the right to change this privacy policy any time without any prior information/ permission.